Skip to content

Terms and conditions

This website is operated by Kloth London. Kloth London collects customer information in an effort to enhance your shopping experience.

With this information we can inform you of any promotions, events, sales and really personalise our service towards you

By visiting and using the site , you accept the privacy policy. We will only collect information with your consent so we can provide you with the best service possible.

We take your privacy very seriously, we do not share any of your personal data with any third parties for third party marketing or advertising purposes. 

The Data We Collect:

We collect the minimal amount of data we need such as your name, address, phone number and email address, purchase information, billing and shipping address.

How We Collect The Information:

We collect the information you provide when you make a purchase, by visiting the website, contacting us, registering for an account, signing up for marketing and promotional activity. Information from social media platforms that are connected to our website such as Instagram and Facebook. For more information on these social media platform privacy policies please visit the privacy policies of the desired social media platform.


Cookies (with your permission) are files placed on your computers hard drive which helps to analyse website traffic. We use this information to help personalise your shopping experience, before the information is removed.

You are able to decline the use of cookies, cookies does not give us access to your computer or any personal information.

Card Security:

We do not hold any card payment information, we take the right steps to ensure we protect the confidentially and security of all your personal information.

Discount Codes:

One discount code, offer or promotion per purchase. Discount codes, offers or promotions cannot be combined or applied to orders that have been placed previously.

Discount codes cannot be combined with any other promotions or products that are on sale.

Intellectual Property Rights:

All of the content on the site is owned by us and is protected by UK and international copyright  and other intellectual property laws.

Our Products:

We ensure that the upmost attention and care has been given to all our images and product descriptions that feature on Kloth London to ensure they are accurate. We cannot guarantee that the colour setting on your computer will accurately reflect the colours of the products. Our products might vary slightly from those images.

If you have any further questions please do not hesitate to contact us at


In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.